Shipping & Returns

Orders are delivered by PostNL, DHL, FedEx, GLS or a specialized transporter.

Any applicable shipping costs are shown at checkout or can be found using the reference at the bottom of this page.

You’ll receive a Track & Trace link from the carrier to follow your delivery.

Is the proposed delivery time inconvenient? You can reschedule directly with the carrier.

If no new appointment is made and no one is present at the time of delivery, additional charges may apply.

Not satisfied with your item?

You can return it free of charge within 30 days.

Returns can be initiated easily via your account or by contacting our customer service.

Items must be returned in like-new condition. If not, compensation may be deducted.

large items, a pickup appointment will be arranged.

can be dropped off at a local parcel point.

Once we receive your return, it will be processed within 5 business days.

The refund will be issued using the original payment method.

Shipping Costs

All products are shipped for free. Certain remote locations might incur extra shipping costs. These will be shown in the checkout.

Your Legal Right of Withdrawal (EU)

Consumers have the right to cancel their order within 14 days and notify the return during this reflection period.

After notification, you have another 14 days to return the product.

If the return meets the legal conditions, the full amount will be refunded within 14 days of cancellation notice.